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This blog is written on the basis of a video lecture hosted by Ms Nandita Sanker. A Delhi University Graduate, she has an Advanced Strategic Management Qualification from IIM Indore. She started her career with Global Advertising Agencies like Saatchi and Saatchi and RK Swamy BBDO in the creative function, extremely successful she grew quickly into the role of a creative director. Her interest in Training caused a mid-career switch to Learning and Development which has been her forte for the last 20 years. A global Trainer and Consultant she traverses the globe conducting training and Organizational Development interventions in countries like Egypt , Jordan , Australia , Indonesia and India. She has worked with over a 1000 organizations conducting open workshops and In-company interventions. This blog is co-authored by Ms Nyaya Praharsha, Masters Graduate in the field of Mass Communications and Media Studies from MCC, Chennai. With extensive experience in media, both written and spoken, she has developed the skills required for content creation. Every trainer, tutor and teacher have always come across different types of participants or students. We’ve broken down all the different types of participants trainers encounter and made a list of 3 major types. This blog speaks of the 3 different types of problem participants that trainers encounter in their sessions and also gives tips on how to handle these types of participants, Type 1: The WASPS: W: Willing A: Active S: Smart P: Persistent S: Show offs This particular type of participants are not necessarily negative. They are extremely enthusiastic participants who are hyper active in classes. They know all the answers and do not hesitate in showing it off. This active, extroverted nature could hinder the learning process of a few participants who aren’t all that quick or active. Tips to Handle WASPS: You don’t want to shut them down completely. Sometimes this enthusiasm even boosts your spirits to teach. But there are times you want them to tone down a little. These tips are useful for those times. 1. Give them recognition 2. Look and smile at them. 3. Incorporate their ideas in your summaries 4. Tactfully interrupt 5. And if it does not stop, avoid eye contact. 6. Make sure that your body language shows them that they need to tone down a little but not in a way to discourage them completely. Type 2: The SLUGS: S: Slow L: Lethargic U: Uninspired G: Gloomy S: Sad These types of participants are usually very disinterested in the happenings around them. They seem absent minded and just not present in the moment. They pay no attention to what the trainer is saying. They don’t bother involving themselves in the activities either. They usually bring down the energy in the other participants and also sometimes the trainer. And for this reason, these types of participants and their behavior must be acknowledged and stopped. Tips to Handle SLUGS: No matter how old your audience and how mature they are, it is up to the trainer to keep up the pace in any session. Handling this type of participants and not letting the energy levels of the class slip down is one of their responsibilities as well. 1. Encourage involvement 2. Ask them simple questions 3. Maintain extra eye contact 4. Talk to them privately and see if there is a personal issue hindering their attention levels. 5. Team them up with a WASP. Type 3: The TOADS: T: Turned off O: Obstinate A: Aggressive 😧 Demanding S: Smart-Alec This is the type of participant that no trainer would want to have in their classes. They constantly have an attitude that makes the host lose grip over what has be taught. These are also the participants that need to be shut down quickly so that the entire session is not disrupted or lost. Tips to Handle TOADS: It is important to know how to tactfully yet sharply control your participants solely because they are all professionals and definitely experienced. But it is necessary for the trainer to maintain control over his classes and participants. 1. Remember to take the remarks and attitude of TOADS professionally rather than personally. 2. Speak with them one-on-one with them and try to understand the root cause of their behavior 3. Acknowledge their concern. Keep these types of participants and tips to handle them in mind the next time you take a session. That way you as a trainer will have control over your sessions and it will flow more smoothly.

You must be wondering how to keep your students engaged and focused, here are the Golden rules to engage your learners during the training. Click here --> https://youtu.be/VYLVMWz_bhI

Workplace experience will complement academic studies by providing another way of learning outside the classroom. It will also provide you with crucial knowledge, skills and personal attributes. Lesson which Corporate world and my my first job as a HR Trainer taught me: 1. Sticking to deadlines: Deadlines can be flexible and taken up easily when I was in school or college. But when its work, deadlines are to be concentrated and assigned task should be submitted by the given deadline. In my first job, I always give utmost priority and one should learn to follow and submit work by the deadline. 2. Smart worker: I always learn to stick to deadlines but I have also learn from my first job to work in a smarter way and finish work without errors. It is important to give the right output by the assigned time rather than just completing the job. 3. Communicating with others: My first job teaches me many things but the most important thing the first job teach me was communicating with others. I learn the ways to speak with other employees, managers, and bosses. Effective communication in a fast-paced environment is something that I learned. 4. Hard work: Everyone learns hard work in their initial job. Whatever job it may be hard work is to be contributed which turn brings more respect and satisfaction. After entering into my first job, hard work is usual as I was enthusiastic and energized. 5. Carrying a notepad or notebook everywhere: During my first job, it is the start of my career and I was new to the office environment and hence I learned to carry a notepad or a notebook wherever I goes in the office as I need to write all the aspects and important points that are taught to me. And hence a first job teaches me to carry a notebook without fail to meetings and other places. 6. Do not be afraid to make mistakes: It is a true fact that a person can learn from mistakes. In my first job there may be instances where I had made mistakes. Mistakes are unavoidable and one should never be scared to make mistakes. Mistakes are initiators that help to learn many things. 7. Getting used to problems: In my first job I had faces a number of challenges and problems. I gets used to facing problems and finds a solution for the same. Hence the first job teaches me to handle issues and challenges with a positive point of view. Thus, I had learn a number of aspects from my first job. All these things which I learned from the first job is the stepping stone which helps me to build my career and elevate in my job. Every single quality adds experience to my job role. Hence everyone should focus on everything in their first job to add knowledge to their career. Other than this steps, there are many other things that we learn from our first job. Habits, technical skills management handling people, discipline, manners and lot more. Anyone who are stepping into their first job should make sure to concentrate on every aspect.

Middle Earth HR welcomes you for a Free Master Class Mentoring Session by Mr. Nitin Sanker for L & D Professionals, Trainers, Coaches, Mentors etc. Schedule : L & D and Training, Coaching and Leadership Mentoring Session - February 21st 2021 - 11.00 am - 12.30 pm This Session mainly addresses L & D Professionals ,Trainers ,Coaches(who are into leadership roles) etc. The Session Will Cover: Scope of opportunities Self-guidance and Self- motivation techniques Tips to optimize your career How to brand yourselves Competencies/ skills required to grow to next level Can voice out your queries regarding your career/profession Choice for a second career About The Coach: Mr. Nitin Sanker, CEO, Middle Earth HR- largest Certification Company in Asia MBA - IIM Calcutta BE (Computer science) - IIT Roorkee An International and affiliated trainer for 23 years Worked on consulting projects in compensation throughout Asia Visiting faculty: Indian School of Business, IIM Calcutta, University of Jakarta, Institute of Technology, Bandung Click Here to Enrol

Click here to know --> https://youtu.be/RGCrDJsRBxg

Middle Earth HR welcomes you for a Free Master Class Mentoring Session by Mr. Nitin Sanker for L & D Professionals, Trainers, Coaches, Mentors etc. Schedule : L & D and Training, Coaching and Leadership Mentoring Session - February 21st 2021 - 11.00 am - 12.30 pm This Session mainly addresses L & D Professionals ,Trainers ,Coaches(who are into leadership roles) etc. The Session Will Cover: Scope of opportunities Self-guidance and Self- motivation techniques Tips to optimize your career How to brand yourselves Competencies/ skills required to grow to next level Can voice out your queries regarding your career/profession Choice for a second career About The Coach: Mr. Nitin Sanker, CEO, Middle Earth HR- largest Certification Company in Asia MBA - IIM Calcutta BE (Computer science) - IIT Roorkee An International and affiliated trainer for 23 years Worked on consulting projects in compensation throughout Asia Visiting faculty: Indian School of Business, IIM Calcutta, University of Jakarta, Institute of Technology, Bandung Click Here to Enrol

Middle Earth HR welcomes you for a Free Master Class Mentoring Session by Mr. Nitin Sanker for L & D Professionals, Trainers, Coaches, Mentors etc. Schedule : L & D and Training, Coaching and Leadership Mentoring Session - February 21st 2021 - 11.00 am - 12.30 pm This Session mainly addresses L & D Professionals ,Trainers ,Coaches(who are into leadership roles) etc. The Session Will Cover: Scope of opportunities Self-guidance and Self- motivation techniques Tips to optimize your career How to brand yourselves Competencies/ skills required to grow to next level Can voice out your queries regarding your career/profession Choice for a second career About The Coach: Mr. Nitin Sanker, CEO, Middle Earth HR- largest Certification Company in Asia MBA - IIM Calcutta BE (Computer science) - IIT Roorkee An International and affiliated trainer for 23 years Worked on consulting projects in compensation throughout Asia Visiting faculty: Indian School of Business, IIM Calcutta, University of Jakarta, Institute of Technology, Bandung Click Here to Enrol

Middle earth welcomes you for a Free Master Class Mentoring Session by Mr. Nitin Sanker for L & D Professionals. Schedule : Leadership and L & D - February 21st 2021 - 11.00 am - 12.30 pm This Session mainly addresses L & D Professionals ,Trainers ,Coaches(who are into leadership roles) etc. The Session Will Cover: Scope of opportunities Self-guidance and Self- motivation techniques Tips to optimize your career How to brand yourselves Competencies/ skills required to grow to next level Can voice out your queries regarding your career/profession About The Coach: Mr. Nitin Sanker, CEO, Middle Earth HR- largest Certification Company in Asia MBA - IIM Calcutta BE (Computer science) - IIT Roorkee An International and affiliated trainer for 23 years Worked on consulting projects in compensation throughout Asia Visiting faculty: Indian School of Business, IIM Calcutta, University of Jakarta, Institute of Technology, Bandung Click Here to Enrol

This really took me back to my first especially point 7

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