Dikshitha HR Posted November 21, 2023 Share Posted November 21, 2023 Job Functions • Document, maintain, and adhere to administrative procedures for assigned processes. • Ensure timeliness and accuracy of required reporting for internal and external clients. • Respond to general inquiries from internal and external clients, as related to benefits, garnishments, and data entry. • Process and troubleshoot issues with New hire via on boarder. • Coordinate open enrollment changes with the client to ensure all updates are made in the payroll system by the required time. • Coordinate the daily processing of deductions through the payroll cycle, including importing and validating changes in the system prior to payroll opening. • Utilize the KACE Ticket System to process requests via electronic submissions including ability to work, reassign, close, and escalate tickets within KACE. • Process new and amended employee garnishment deductions as outlined in documentation. • Complete and return documentation related to answers, interrogatories, and status of employment to appropriate parties. • Special projects as assigned. Payments • Submit employee contributions withheld through payroll deduction for 401(k), HSA, and FSA plans to the vendor • Prepare and validate payment reports to ensure accurate payment processing. Submit payments via AP or regulated web sites. • Resolve discrepancies with payment data or reporting to provide accurate payments. Research • Coordinate and troubleshoot issues that arise through the transfer of manual extracts to third-party vendors. • Review data entry/garnishment/benefit issues per client specifications and communicate the findings to the needed parties within in 24 hours. Competencies • Ethical Practice, i.e., confidentiality, professional courtesy, etc. • Proven ability to handle multiple projects and meet deadlines • Ability to understand and follow written and verbal instructions • Excellent written and oral communication skills • Ability to work with all levels of management • Ability to manage priorities and workflow • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm • Proficient with the Microsoft Office Suite products to include Outlook, Word and Excel • Good judgment with the ability to make timely and sound decisions • Ability to work in a team-oriented environment. • Self-motivated with the ability to work independently and confidentially hello@squarebserve.com +91 91 2124 3506 Link to comment Share on other sites More sharing options...
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