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Week 13/52 '2022 /L&D - Process Trainer


Dikshitha HR

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Job Name:  Process Trainer

Location : Vashi (Navi Mumbai)

CTC:  Fixed Salary + Half Yearly Increment.

Contact Email:  anjali.mohanty@homebazaar.com

Contact Number: 7710084035

Company: Home Bazaar Services Pvt Ltd.

Age Criteria : Max 34 Years

Experience : 2 Year to 6 Year

Roles & responsibilities:

  • To ensure that all employees from the process assigned to are provided with knowledge of the business practices, policies and procedures.
  • Organize, Plan and Implement monthly cyclic activities including fresher training, monthly tests
  • To work with Subject Matter Experts to consistently improve new employee training material and procedures.
  • To monitor employee productivity and quality, and provide training when required.
  • To regularly plan and hold coaching and feedback sessions with employees.
  • To design, create and deliver development training programs.
  • To evaluate and measure training activities, effectiveness and publish reports periodically.
  • Plan and improve training workshops and projects to monitor and groom poor performers
  • Including conducting skills gap analysis, preparing learning material and evaluating results after each training session.
  • To get effectively cross trained on various areas of the industry and become competent, as required by team and department strategy.
  • To effectively transition functions between locations as required. 
  • To effectively communicate with the internal management team in regards to challenges and conflict.

Desired Candidate profile:

  • Excellent oral and written communication skills.
  • Excellent analytical, probing, presentation and coaching skills.
  • Min 3 years of experience in process training.
  • Ability to learn and consistently improve on performance.
  • Experience in content development.
  • Analytical skills to identify problems, understand basic analysis methods, analyze data independently and share the reports with the management team or reporting person.
  • Evaluate and measure training activities, effectiveness and publish reports periodically.
  • Problem solving skills.
  • Ability to make decisions independently.
  • Good excel knowledge of word, excel, power point, outlook and vision.

 

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