Dikshitha HR Posted March 29, 2022 Share Posted March 29, 2022 Job Name: Process Trainer-Travel Process Location: Gurgaon Contact Eamil: swapnil.gupta@igtsolutions.com JOB RESPONSIBILITIES: Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/MIS to the Operations team on the progress/pending status of activities Review content at regular intervals to ensure all updates are incorporated Participate in Internal & External Calibrations Conduct refresher trainings based on TNI Manage Knowledge Check for New Hires & Production Staff KNOWLEDGE, SKILLS, OTHER ABILITIES- Very Strong written and verbal communication skills (English) Customer/ Client Handling Skills Ability to work during all shifts Experience in any product/process/soft skill/up-skilling training 1- 5 years of experience in Training (line trainer experience can also be considered ) Must Have skill: GDS knowledge. International Quality Perks and Benefits Budget upto- 5 LPA + Incentives Link to comment Share on other sites More sharing options...
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