Dikshitha HR Posted April 16, 2022 Share Posted April 16, 2022 Job Name: Training Manager Location: Navi Mumbai Contact Number: 9082948204 Contact Name: Vishal Contact Email: Vishal.jaiswal@3i-infotechbpo.com CTC: 3,50,000 - 6,00,000 P.A. Roles and Responsibilities Observing on the job behavior and customer interaction of employees at the co-working hubs to identify training needs. Maintains and improves product quality by completing product, company, system, compliance and surveillance audits. Manage the Training and Quality team members, processes, SLAs, Metrics and Client discussions. Proven experience as a Quality and Training manager or a similar position. Conducting audits at co-working spaces to identify training needs suitable to the company and providing on the floor training as required. Excellent organizational and leadership skills with a problem-solving ability. Desired Candidate Profile Track record in designing and executing successful training programs. Strong written and verbal communication in English. Demonstrable experience of 6-10 years in BPO industry Job Benefits & Perks PF/Gratuity/Insurance Link to comment Share on other sites More sharing options...
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