Dikshitha HR Posted April 19, 2022 Share Posted April 19, 2022 Job Name: Soft Skill Trainer Location: New Delhi Contact Email: mdarif@aesl.in Industry: ITES, BPO, KPO, LPO, Customer Service Employment Type: Permanent Job, Full Time Educational Qualification: Graduate and Above Key responsibilities: Train on Voice and Accent to the Call Centre agents. Able to conduct Soft Skills training. Conduct Training Need Assessment, identify the gaps and plan the training as per organizational needs. Prepare Annual Training Calendar. Track and report on training outcomes. Maintain employee training records (weekly / monthly) etc. Evaluate and make recommendations on training material and methodology Link to comment Share on other sites More sharing options...
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