Dikshitha HR Posted April 25, 2022 Share Posted April 25, 2022 Job Name: Trainer Location: New Delhi Contact Email: mdarif@aesl.in CTC: 7,00,000 - 9,00,000 P.A. Educational Qualification: Graduate and Above Industry: ITES, BPO, KPO, LPO, Customer Service Previous Role: Soft Skill Trainer Employment Type: Permanent Job, Full Time. Key responsibilities: Train on Voice and Accent to the Call Centre agents. Able to conduct Soft Skills training. Conduct Training Need Assessment, identify the gaps and plan the training as per organizational needs. Prepare Annual Training Calendar. Track and report on training outcomes. Maintain employee training records (weekly / monthly) etc. Evaluate and make recommendations on training material and methodology. Link to comment Share on other sites More sharing options...
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