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Week 21/52 '2022 /L&D - Functional Trainer - Mumbai, Hyderabad


Dikshitha HR

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Job Name : Functional Trainer

Location : Mumbai, Hyderabad, Delhi/Jaipur, Bangalore/Chennai (1 each)

Contact Email: nayana.samel@shriramcity.com

Grade : Dupty Manager / Manager

Duties and Responsibilities:

  • Deliver high quality training (Online/offline) that follows company methodology for Business Application Support, Business Policy, Credit Process, Technology, Operations etc.
  • Preparation of Training content such as presentations, Training Videos, Product / App Demos, Hands-on Assessments ( PPT, Video, Word documents )
  • Regularly coordinate with stake holders regarding all training activities and process improvisations.
  • Develop Training strategies to meet employee learning needs.
  • Collaborate with operation, credit, sales, and technology team to design and develop program content as required.
  • Provide regular feedback to the respective stakeholder with regards to feedback by participants, training content and the need for local customization.
  • Design and regularly update training programs and course material, such as handouts, PPTs, question paper and assignments
  • Preparing and maintaining MIS, Dashboards.
  • Create and manage a repository of all the training delivered including attendance, feedback forms etc.
  • Create learning reports & publish reports at the end of program delivery.
  • Review program feedback and determine opportunities for improvements.

Required Skills:

• Planning and organizing skills - Can engage resources (people, content, material, support) to get things done

• Demonstrate the ability to apply analytical and logical thinking in gathering and analyzing data and/or situation/s

• Energetic and go getter with Positive Attitude.

• Willing to travel extensively to deliver the training.

• Must possess an excellent communication and interpersonal skill to deal with complex situations.

Education and experience:

• Any Graduate / Post graduate with good academic background.

• Minimum 3- 8 years experience in functional domain knowledge

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