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Week 33/52 '2023 /L&D - Senior Instructional Designer


Dikshitha HR

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Kore.ai is a globally recognized leader in the conversational AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from banking, insurance, healthcare, telecom, retail, manufacturing, and other sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies.

POSITION / TITLE: Sr. Instructional Designer

RESPONSIBILITIES

  • Create course outlines and design documents based on the requirement
  • Create storyboards and design specifications for various course/curriculum development
  • Collaborate with Subject Matter Experts to seek information and for reviews
  • Collaborate with other IDs for deliverables and perform instructional and quality reviews
  • Collaborate with graphic design team for graphic or visual support
  • Use common tools and templates, design and develop learning deliverables in line with the project scope
  • Work closely with the project manager to create the project plans and ensure it is followed to set the project for success

EXPERIENCE REQUIRED

  • 6-10 years of experience in instructional design and technical content development

MUST HAVE SKILLS

  • Proficient in courseware development tools such as Articulate Storyline, Adobe Captivate, Articulate Presenter, and Camtasia
  • Exceptional communication and interpersonal skills with proven experience working with various teams in the learning development lifecycle
  • Exceptional skills in designing advanced-level technical and non-technical courses.
  • Ability to understand the learning needs and project specifications
  • Ability to create, review and revise storyboards of various delivery formats ILT/WBT/blended learning/Videos/ Gamification

OTHER SKILLS WE’D APPRECIATE

  • Degree or certification in Instructional Design
  • Project management skills
  • Vendor management
  • Knowledge of graphic design

PREFERED EDUCATION QUALIFICATION

  • Bachelors in Engineering or Masters in Computer Applications
  • Graduate degree in learning design, educational psychology, or similar field
 

 

We’re always looking for talented and passionate people. Get in touch! Send in your CV to careers@kore.ai
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