Dikshitha HR Posted January 16 Share Posted January 16 Benefits Pulled from the full job description Health insurance Provident Fund Job descriptions: Identify training and reference material needs based on cross-functional stakeholder input Write learning objectives based on business needs and audience characteristics Design, develop, and publish training programs that shorten ramp time and improve partner support quality. Work closely with subject matter experts to distill complex technical concepts and procedures into clear, actionable documentation. Create training content that communicates standard operating procedures, including instructional videos, eLearning courses, job aids, Help Center articles, etc. Build self-check quizzes and related formative and summative exams directly mapped to learning objectives Write original, high quality training materials - e.g. video scripts, narrative walkthroughs, educational text Add clarity with insightful word choices and an understanding of the audience mindset Integrate feedback from a number of stakeholders and varying perspectives for a seamless, integrated end product Work with Design team to ensure storyboard and script matches with visual assets Implement content and design in Learning Authoring System and other platforms, as needed. Minimum Qualifications: BA/BS degree in Communications or Instructional Design, or 3 years equivalent practical experience designing, developing, and maintaining online training and e-Learning programs, preferably in a corporate or customer service setting 1-3 years of experience in designing, developing, and maintaining online training and e-Learning programs, preferably in a corporate or customer service setting Preferred Qualifications: Graphic and creative sensibilities (e.g. ability to visualize content elements and work with creative team to execute) Ability to successfully navigate and influence strong personalities within cross-functional teams; clear understanding of business needs and sensitivity to differences across various groups (functions, regions, etc) Experience loading and managing courseware in a Learning Management System (preferably Intellum), and using e-learning authoring tools (Evolve, Camtasia, Adobe Captivate, etc.) Contact HR - 7044219047 Email - banani.karmakar@teleperformancedibs.com Job Type: Full-time Salary: ₹650,000.00 - ₹900,000.00 per year Benefits: Health insurance Provident Fund Schedule: Rotational shift Application Question(s): Do you have experience in Instructional Designing? What is your current CTC? What is your expected CTC? Speak with the employer +91 7044219047 Link to comment Share on other sites More sharing options...
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