Job Name: Communication and Soft Skills Trainer

Location:  Gurgaon 

Contact Email:  aanchal@wsneconsulting.com

Work Mode: Work from home

Roles and Responsibilities :

• Work Experience: Min. 3 Years of New Hire Classroom/Virtual Training .
• Soft Skills and Communication Training experience required.
• Experience in sharing feedback with associates and working to improve the language capabilities.
• Call, Email & Chat Audits & Feedback to gauge the performance of the associates.
• Coach and motivate agents for better customer satisfaction through better communication and customer care skills.
• Coordinate with the stakeholders regarding the performance/improvement of agents that have been coached
• Facilitation Skills Certification.
• Experience with Content/Training Material Creation
• Decent understanding of support function roles and their scope (Quality, SME, Team Lead, Workflow lead)

Job Name: Soft Skills Trainer

Location:  Hyderabad , Bangalore

Contact Person:  Tushar 

Contact Number:  8527628665

CTC: 5,00,000 - 12,00,000 P.A.

Responsibilities:

• Conceptualizing, designing & delivering stimulating training programs on Soft skills for Job Interviews.
• Creating Tests, PPTs, Video Recording lectures, etc.
• Undertaking career mentoring sessions - CV reviews, Mock Interviews, etc.
   

Required Candidate profile

• Minimum 1 years of relevant experience in soft skills Training.
• Excellent communication skills.
• Excellent presentation skills.
• Strong student mentoring skills.
• Good content development skills

Job Name:  Soft Skills Trainer

Location: Coimbatore

Contact - 9952833963

Contact Email: amala@codingmart.com

Key Roles and Responsibilities:

• Work towards grooming personality and improving communication skills of candidates.
• Conduct Life Skills &, soft skills training sessions for candidates.
• Work with candidates to improve their soft skills and interview preparedness.
• Conduct weekly and monthly mock tests.
• Any other task assigned by the line manager.
• Training, should Possess a variety of skill sets including time management, multi-tasking, interpersonal, problem-solving ability, conflict management, presentation skill, communication and listening skills, leadership skills, team building. adaptability to move through changes.
• Prepares written weekly reports to the Program Director.
• Prepares training outlines, scripts, expected results, evaluation and related materials
• Participates in strategic planning sessions to design learning and development strategies and roadmaps.
• In collaboration with functional teams, project teams, trainers and technical team, develop training course needs and Schedule, prepare, and deliver training.
• Conducts training needs assessments against current and future trainings to deliver optimal results.

Qualifications Required:

• Have 2-4 years of leading training sessions / lead instructors experience within a training session environment or equivalent.
• Technical experience to coordinate the development, maintenance, and implementation of training schedules, outlines, plans, and lessons.
• Graduate/ Post Graduate degree in English/Communication /Humanities with relevant certification courses for soft skill trainers.
• A team player who is supportive, flexible, and ready to take on additional tasks.
• Excellent communication skills both written and verbal.
• Ability to work with across teams and supervisors.
• Responds positively to feedback and respects diverse point of views.