Job Name: Deputy Manager Training

Location:  Chennai

Contacts: 

Monish - monishd@hexaware.com, 9600103260.

Ramya - ramyas2@hexaware.com 8939703058

Roles and Responsibilities: 

The below are the skills the successful candidate should posses,

• Conducting Leadership developmental programs basis competencies mapped to each role
• Map competencies for various designation in the organization and conduct quarterly TNIs
• Develop training content and deliver programs to help career progression across levels within the organization
• Work with the Operations Manager, Operations Supervisor, Development teams & Engineers and HR to provide floor support / coaching to meet the business deliverable's i.e. performance objectives & Client experience matrices

Experience:

• Should have a Minimum of 1 yr Deputy Manager Training experience (International BPO - Learning & Development)
• Should have good communication skills
• Should have good convincing skills & Objection Handling.
• Be a Fast Learner and a Team Player with an outgoing confident attitude.
• Be able to communicate at all levels and have a keen eye on the deliverable's.

Job Name:  Learning Associate

locations: Chennai (Orakau Dist. Tiruvallur ) warehouse

Contact Email: Tejaswi.g@flipkart.com

Required Qualification: Any Graduate

CTC: Upto 4.6LPA

Job type: Ofrole

Prior Experience: 6 months to 4 Years of experience in L&D training

Purpose :

Plan, Direct, and Coordinate all the administrative work, TNI & TNA the need for business improvement and people development. Developing new training programs.

Key Responsibility :

• Evaluates the performance and effectiveness of the training program.
• Training for all the personals in the organization.
• Focus on People development
• Control on business metrics through timely analysis and training.
• Support in improving and achieving the company target.
• Identifying improving projects and implementing.
• Evaluate training programs, Instructors, and materials.

Skills :

• Written and Spoke communication skill that allows you to inform and advise others easily
• Presentation Skill
• Strong team working and collaborative approach to learning.
• Initiative and the ability to offer ideas.
• Personal commitment to improving your own knowledge, skill, and passion for continuous learning and development.
• Interpersonal skills that enable you to work with people at all levels of an organization, motivate others and change peoples attitudes when necessary.
• Abilities to multitask for effective training schedules

Job Title : Global Head HR Reporting and Analytics

Location:  Hyderabad, Gurgaon

 Contact Email: suman.adhikari@cliffordchance.com

Key Responsibilities:

Strategic/Operational Responsibilities

• In partnership with Head of People Services Delivery, develop the data and reporting strategy for Global HR.
• Translate business requirements into sound and comprehensive analytical framework through appropriate usage of advanced statistical techniques.
• Implement and automate business needs on Workday and Business Intelligence tool for real time HR analytics.
• Drive analytics maturity through continuous improvement in data quality data management practices, and standard tools and capabilities.
• Ensure compliance with Data Privacy and Protection Guidelines.
• Develop standard and ad hoc reports, templates, dashboards, scorecards, and metrics that drive insights focused on business issues and priorities.
• Assist in various HR projects and continuous process improvement initiatives.
• Drive our data management and governance approach and processes.
• Share new trends in people analytics with the global HR team.
• Take the function beyond reporting to analytics, insights, and predictive analytics.
• Drive Analytics platform's adoption across the HR organization
• Partner with global HR colleagues to understand their needs and business questions to determine the required analysis and deliverables.
• Maintain strong business relationships with key stakeholders to understand what is important to leadership and build relevant analysis and interpretation.

People Leadership and Team Management Responsibilities

• Build the function through hiring the required technical expertise and creating a high-performance team.
• Develop capabilities of team members through objective setting, defining clear roles & responsibilities, and cultivating an environment of accountability
• Embed the firm's code of conduct and values across the team
• Ensuring appropriate succession/back-up planning of team members, to avoid breakage in service
• Creating and fostering a culture of constant learning, teamwork, camaraderie, and mutual respect
• Maintaining low attrition scores, and high employee and customer satisfaction ratings

Desired Experience:

• Bachelor's/Master's degree or equivalent experience in MIS, Statistics, or similar field
• Experience in managing projects for diversified reporting systems.
• Strong experience should be around Reporting Systems, Data architecture, Data Quality Management and Data visualization.
• Worked on large BI/Analytics projects.
• Knowledge of Workday Reporting, Workday Prism, SQL, Power BI, Excel.
• Good to have knowledge of programming, Python, Tableau and other analytical tools.
• Knowledge of HR processes and HR technology applications and professional experience in HR or supporting HR analytics.
• Excellent data management and analysis skills to assemble, clean and analyze data effectively.
• Understand the process of data integration: including workforce data from central systems such as Workday and other HR applications including recruiting and talent technologies
• Eagerness to learn new things and understand the bigger picture
• Curiosity to better understand current processes and continual desire to improve on processes with ability to ask the right questions to improve quality of work
• Maintain a high degree of confidentiality, accuracy along with attention to detail

Communication and Presentation Skills

• Excellent written and verbal communication skills, with strong listening skills
• Excellent negotiation and influencing skills
• Demonstrates credibility and influence with senior clients & stakeholders, to increase usage of services

Analytical and Strategic Thinking Skills

• Analytical mindset, with a creative streak to identify and work with non-traditional approaches
• Ability to set challenging but realizable operational and strategic goals
• Good judgement and prioritization skills
• Good knowledge of market trends and potential impact on the firm

Leadership, networking and organizational skills

• Exceptional capability of managing, motivating and leading teams
• Demonstrated ability of working in a matrixed environment and balance varying priorities
• Working closely with global stakeholders to shape and lead the department against strategic priorities
• Ability to organize support and to delegate effectively, as required