- Conduct training for 10-12 service professionals per batch using in-house training content and appropriate training methodologies whilst ensuring effective uptake of knowledge and skill. No. of monthly sessions may vary as per business demand.
- Ensure that the desired training objectives are accomplished by the end of each session.
- Evaluate effectiveness of training by conducting assessments - both paper and verbal format.
- Design and suggest revision plan to technical trainers basis test performance of the trainees to ensure continuity in learning outcomes.
- Coordinate closely with the Training Head to create a training plan on a monthly basis.
- Effective Communication skills; both verbal and written - Should be fluent in both English and Hindi language. Proficiency in the local/regional language would be an added advantage.
- Trainer to be an effective speaker and should possess good interpersonal and teamwork skills.
- Should have an in depth understanding of various training methodologies and possess skill to complement it with content to deliver effective sessions.
- Should display passion, zeal and sincerity about learning and imparting knowledge to others to affect a positive change.
- Should be flexible and adaptive to changes at work due to the dynamic nature of the business environment.
- Should display high work ethics by taking personal accountability for assigned work and delivering on it as per timelines.
- Comfortable using standard Microsoft Office programs like PowerPoint and MS Excel & Word.
- Work ex requirement > 5 years as a soft skills trainer
- Initial Contract of 3 months, revision subject performance
- Full day 12-15 training sessions in a month
- Compensation INR 65,000 / month
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- Any Graduate with
- Master Degree in HR
- Experience in Financial Industry
- Excellent written and verbal communication skills, organizational and interpersonal skills
- Ready to travel
- High energy levels and decision-making capabilities that support robust execution of plans.
- An excellent understanding of the current people practices and systems trends and environment
- Interpersonal Relationships
- Team Building
- Analytical thinking
- Commitment
- Drive and Resilience to meet set targets
- Customer Centric
- Energy, Enthusiasm & Positive Attitude
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- Update current and design new recruiting procedures.
- Develop strategic plans for optimized productivity.
- Implement new sourcing methods (e.g. social recruiting and Boolean searches).
- Recruit, onboard, and train high-performing employees to achieve sales, profitability, market share, and business plan objectives.
- Find bottlenecks in the recruiting process.
- Perform analysis of hiring needs and provide employee hiring forecast
- Design, plan and execute selection processes (conduct interviews and screening calls, administer psychological tests, etc.)
- Update current and design new recruiting procedures (e.g. job application and onboarding processes)
- Supervise the recruiting team and report on its performance
- Keep track of recruiting metrics (e.g. time-to-hire and cost-per-hire)
- Implement new sourcing methods (e.g. social recruiting and Boolean searches)
- Review recruitment software and suggest the best option for company needs
- Reviews employment applications and background check reports
- Research and choose job advertising options
- Advise hiring managers on interviewing techniques
- Recommend ways to improve our employer's brand
- Coordinate with department managers to forecast future hiring needs
- Stay up-to-date on labor legislation and inform recruiters and managers about changes in regulations
- Participate in job fairs and career events.
- Build the company's professional network through relationships with HR professionals, colleges, and other partners.
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Week 19/52 '2022 /Freelance - Freelance Soft Skills Trainer - Delhi & Bangalore
Job Name: Soft Skills Trainer
Location: Delhi , Bangalore
Contact Email: keertinambiar@gmail.com / aditimohunta@urbancompany.com
Company: Urban - Spa & Massage category
The spa business provides massage therapy for men and women at home. There are 3000+ service professionals on the platform in the category across 2 tiers - prime and luxe. The training org includes 30+ trainers from spa and hospitality background dedicated to teaching massage techniques to service professionals.
Role: Soft skills trainer is required to empower Urban Company service professionals in providing extraordinary service by teaching them softer attributes like grooming as per hospitality standards, public speaking, customer delight, complaint handling, creativity & innovations in a way that they are able to anticipate and deliver personalized service to customers.
Key responsibilities:
Skill Requirement:
Other details:
Week 19/52 '2022 / CHR - Lead HR HO - Pune
Job Name: Lead HR HO
Location: Pune
Contact Email: ashwini.shivram@efl.co.in
Job description
Key Purpose of the Job (Position Summary)
This position is responsible for Talent Acquisition, Talent Management & Talent development for Electronica Finance. The role is a generation next leadership role and the position will be groomed for taking leadership roles in HR or other functions over a period of time.
Key Functions & Responsibilities
Talent Acquisition
- Partner with the business team to develop and monitor strategic staffing plans and cascade those in the regions / branches.
- Designing & Planning of Talent Acquisition strategies to create talent pipeline, widening sourcing funnel, quality hiring, streamlining selection process, exploring low-cost sourcing channels, etc. for all business functions in the agreed budget.
- Strategy should help staffing of planned headcount (As per Manpower Budget) with pre-agreed hiring timelines and source mix.
Learning & Development
- Identify knowledge & skill gaps (Functional & Behavioral) for the Teams and ensure gaps are filled by delivery of suitable training intervention (Behavioral/Soft Skills)
- Work on productivity improvement plan with Sales Supervisors to support to achieve their Goals/targets. Execute the plan through RHRBP
- Work closely with L&D team and help in design & execute development programs for enhancing capabilities of people to reach the next level in the hierarchy.
Performance Management System
- Drive performance culture in all the functions.
- Benchmark performance management systems of various organizations from the industry and assess our current system against them.
- Continuous improvement in PMS to reach our ultimate goal of performance driven culture.
Retention Strategies
- Design and implement plans to enhance employee retention, in partnership with the business.
- Identify and deploy attrition prediction tools in the system to control attrition at initial phase.
Other Generalist HR Activities
- Analyze trends and metrics in partnership with Vertical Heads to develop HR solutions, programs, and policies as appropriate.
- Support with internal & external benchmarking exercises to advice Business with ongoing industry practices.
- Identify recent trends in HR to improve HR process / Automate HR Processes
Candidates who have worked in the scalable environment and took overall responsibility of end to end HR would be preferred
Education & Experience Requirement
Education:
Experience: 10 12 yrs. of experience in End to end HR
Language Skills: English , Hindi
Technical / Managerial Competencies Required:
Behavioral Competencies Required:
Week 19/52 '2022 / CHR - Manage Talent Acquisition - Ahmedabad
Job Name: Manage Talent Acquisition
Location: Ahmadabad
Contact Email: pujas@amnealindia.com
Purpose (What)
Key Responsibilities: