Certified Sales Manager

Accreditations & Awards:


  • Top Ranked Course

    Middle Earth courses rank among the top 10 courses globally in all verticals. We have won multiple awards from HR.com & TrainingIndustry.com

  • 100% Practical Training

    Projects with live faculty support and mentors will help you practice the skills taught. We provide one year of coaching and bootcamps which will sharpen your skills

  • Flexible Learning Path

    The participants can choose a flexible learning path from 40+ certifications in HR and L&D including proficiency classes in HR tech and legal country system

  • Global and Senior Participant Pool

    The participants who enroll in our programs have an experience ranging from 7 to 25 years and they come from 60+ countries.

  • Practitioner Faculty

    The program is delivered by the faculty who were practitioners of HR with 15-40 years of experience with the best of companies

  • World Class Design

    Our world class designs in E-Learning and Coaching to ensure impact for high ROI.

  • Recommended by IIM & other Top B-Schools Alumni

    This Course is recommended by Alumni’s of IIMs, ISB, SP Jain & other top B-Schools

  • Trusted by 5000+ Corporate

    Trusted by more than 5000 leading corporate across India, Middle East, Africa and South East Asia

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  • Process to build managerial courage & attitude
  • Rich Goal Visioning and Analyzing your Goals
  • Critical task analysis to Prioritize time
  • Foundations of managing performance
  • Managing Underperformers using HPT Methods
  • Handling defensive and difficult team members
  • Why Motivation?
  • Sources, Models & Motivators
  • Motivating Team Performance
  • Creating a Motivational Climate
  • Managerial communication
  • Key aspects of communication – listening and body language
  • What to Monitor
  • Power to Monitoring
  • Understand the 4 step career conversation
  • Importance of giving Feedback - The Johari-Window-Feedback
  • Aggressive Vs Passive Vs Assertive - Types of feedback
  • The EDGE process - How to Give Effective Feedback
  • Building Coaching Approach and Coaching Contract
  • Questioning tools – SPIN Model, open ended probes
  • Understanding Emotions
  • Usage of empathy
  • Handling defensiveness
  • Barriers and Models
  • Empathetic Listening and questioning
  • Developing rapport
  • Putting your point effectively
  • Managing different personalities

Sample Certificate

Please Note : We will be customizing content based on organizational needs

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