Thank you for enrolling our programs. We always ensure that our participants have a rewarding experience while they search and purchase our programs, whether it is an instructor-led or self-paced training program.
Please note that when you buy any training program, Middle Earth HR has to pay for the accreditation charges to the respective accreditation body, taxes to the government and fee to the payment gateway partner if you pay through online mode.
Our refund policy is as follows:
- Non-refundable: Once you enroll in any training program offered by Middle Earth HR, the fee paid by you is non-refundable but you can always reschedule or choose a different program. You will get a full refund (minus Payment Gateway charges) if the program is cancelled by Middle Earth HR and you want to opt-out of the program.
- Reschedule: For any unforeseen circumstances, if you are unable to attend a program on a specific date, please inform us atleast one week before the program start date and you can reschedule your enrolment to a future date at no extra cost.
- Switch the Program: If you have enrolled for a program and for any reason, you want to cancel and choose a different program then please inform us atleast one week before the program start date and choose a different program (Note: You have pay the differential amount if the other program is of higher cost)
- Opt-out from Mastery Program: Please note that all the mastery programs either Functional Mastery or Strategic Mastery offered by Middle Earth HR are scholarship based programs (i.e. you are offered huge discounts if you are enrolling in any of our mastery program) so the fee paid by you is non-refundable. If you want to opt-out of the mastery program and want the certificates of the completed certifications then please note that you have to pay the full fee of the respective completed certifications (as mentioned on the Middle Earth HR website) to get the certificates.