"Organizations with good managers frequently improve business results by 21%"

Every organization has specific needs for its managers, so no two organizations will have exactly the same set of managerial skills we can duplicate to ensure success. However, there are some foundational managerial skills that nearly every employee managing or leading other employees should master to some degree. Organizations have reported increases in efficiency after post training reinforcement of up to 97.5% of the team which received the training.

The Certified High Impact Manager program helps you to transform from individual contributor to a team manager. Managers are often not completely equipped with all important managerial skills like balancing work in the organization, delegating responsibility in different situations, maintaining control of assignments, communicating and giving feedback and Emotional Intelligence. As they lack some or all of these skills the productivity of the entire team comes down which is not in favor of the any individual or the teams or the whole organization.

The certification program would help you learn Hershey – Blanchard Life Cycle Theory of Leadership, EDGE process, the FEEF Listening, Principles of Gotcha and positive reinforcement, Situational self management of Emotional Intelligence and the Johari-Window. You will also learn what to delegate and who to delegate to and the key aspects of communication. CHIM also helps you in building credibility and trust among the team members and how to increase Emotional content in various situations.

• Learn about the journey from individual contributor to team manager
• Understand the balances as a mid-level manager (organization, team and individual)
• Know about The Hershey – Blanchard Life Cycle Theory of Leadership
• Understand what to delegate and who to delegate to
• Learn how to delegate in different situations
• Understand how to maintain control of an assignment
• Know about the key aspects of communication – listening and body language
• Understand the importance of giving Feedback - The Johari-Window-Feedback
• Understand EDGE process - How to Give Effective Feedback
• Understand the Principles of Gotcha and positive reinforcement
• Understand Building Credibility and Trust
• Understand the FEEF – Ability to listen
• Know the Fundamentals on emotional banks of people
• Understand the key elements of Emotional Intelligence
• Understand how to Increase Emotional Content
• Situational self management